There are currently no ongoing service status incidents.
Past incidents
| Incident started | Incident ended | Résumé | Détails |
|---|---|---|---|
| 09:15 18 nov 2024 | 09:11 18 nov 2024 | Scheduled maintenance on 18 November 2024 | AirAuctioneer was offline for maintenance for 3 minutes on 9:15am, 18 novembre 2024 UTC. |
| 21:10 03 Sep 2024 | 21:20 03 Sep 2024 | Outgoing email unavailable | Due to an issue with our service provider, *** OUTBID CONFIRMATIONS ARE NOT BEING SENT *** and neither are any other emails, e.g. account verification and password reset. We are working with SendGrid to resolve the issue as quickly as possible. |
| 21:11 08 Jan 2024 | 21:50 08 Jan 2024 | Infrastructure issue causing slow response times | One of our infrastructure service providers is experienced a technical issue today, resulting in very slow page loads for some requests. We sincerely apologise for the inconvenience. |
| 18:26 14 Sep 2023 | 20:12 14 Sep 2023 | Critical infrastructure failure | Our infrastructure service provider experienced a critical failure today resulting in significant downtime for our site. We will ensure that all steps are taken to prevent such a problem occurring again. We sincerely apologise for the inconvenience. |
| 09:37 17 Aoû 2023 | 17:08 17 Aoû 2023 | Degraded service | Background processing was temporarily disabled due to an infrastructure issue. You may have experienced slow responses, as long-running processes will have taken place during normal page generation. |
| 07:15 23 juin 2023 | 07:18 23 juin 2023 | Scheduled maintenance on 23 June 2023 | AirAuctioneer was offline for approximately 5 minutes from 7:15am, 23 juin 2023 UTC. We apologise for any inconvenience. |
| 09:45 21 Sep 2022 | 08:04 21 Sep 2022 | Scheduled maintenance on 21 September 2022 | AirAuctioneer was offline for scheduled maintenance for approximately 15 minutes from 9:45am, 21 septembre 2022 UTC. We apologise for any inconvenience. |
| 19:37 15 Sep 2022 | 19:42 15 Sep 2022 | Degraded service | This incident has been resolved. |
| 19:12 15 Sep 2022 | 19:27 15 Sep 2022 | Degraded service | This incident has been resolved. |
| 18:39 15 Sep 2022 | 18:56 15 Sep 2022 | Degraded service | This incident has been resolved. |
| 23:12 18 juin 2022 | 00:03 19 juin 2022 | Degraded service | This incident has been resolved. |
| 08:21 18 juin 2022 | 08:24 18 juin 2022 | Degraded service | This incident has been resolved. |
| 19:58 25 mai 2022 | 03:02 26 mai 2022 | Administrative functions unavailable | We are experiencing an infrastructure issue which is affecting certain administrative functions on our site, including automated email sending and auction processing. Our apologies for the inconvenience. |
| 10:25 06 mai 2022 | 13:07 06 mai 2022 | Infrastructure outage | Our hosting provider experienced an infrastructure failure which resulted in AirAuctioneer being slow or unavailable for extended periods on 6 May. We apologise for the inconvenience caused. |
| 09:18 04 Mar 2022 | 09:24 04 Mar 2022 | AirAuctioneer will shortly be going offline for scheduled maintenance. This should take approximately five minutes. Thank you for your understanding! | AirAuctioneer was offline for scheduled maintenance for approximately 1 minute from 9:18am, 4 mars 2022 UTC. We apologise for any inconvenience caused. |
| 11:00 31 déc 2021 | 11:12 31 déc 2021 | Scheduled maintenance on 31 December 2021 | AirAuctioneer was offline for scheduled maintenance for approximately 15 minutes from 11:00am, 31 décembre 2021 UTC. We apologise for any inconvenience caused. |
| 21:43 08 déc 2021 | 22:01 08 déc 2021 | Auction processing delayed | This incident has been resolved. |
| 22:06 26 nov 2021 | 22:07 26 nov 2021 | Auction processing delayed | This incident has been resolved. |
| 22:06 26 nov 2021 | 22:08 26 nov 2021 | Auction processing delayed | This incident has been resolved. |
| 20:22 19 nov 2021 | 21:08 19 nov 2021 | Auction processing delayed | This incident has been resolved. |
Timezone: UTC