Service status

There are currently no ongoing service status incidents.

Past incidents

Incident startedIncident endedZusammenfassungEinzelheiten
09:15 18 Nov. 202409:11 18 Nov. 2024Scheduled maintenance on 18 November 2024AirAuctioneer was offline for maintenance for 3 minutes on 9:15am, 18 November 2024 UTC.
21:10 03 Sep 202421:20 03 Sep 2024Outgoing email unavailableDue to an issue with our service provider, *** OUTBID CONFIRMATIONS ARE NOT BEING SENT *** and neither are any other emails, e.g. account verification and password reset. We are working with SendGrid to resolve the issue as quickly as possible.
21:11 08 Jan 202421:50 08 Jan 2024Infrastructure issue causing slow response timesOne of our infrastructure service providers is experienced a technical issue today, resulting in very slow page loads for some requests. We sincerely apologise for the inconvenience.
18:26 14 Sep 202320:12 14 Sep 2023Critical infrastructure failureOur infrastructure service provider experienced a critical failure today resulting in significant downtime for our site. We will ensure that all steps are taken to prevent such a problem occurring again. We sincerely apologise for the inconvenience.
09:37 17 Aug. 202317:08 17 Aug. 2023Degraded serviceBackground processing was temporarily disabled due to an infrastructure issue. You may have experienced slow responses, as long-running processes will have taken place during normal page generation.
07:15 23 Juni 202307:18 23 Juni 2023Scheduled maintenance on 23 June 2023AirAuctioneer was offline for approximately 5 minutes from 7:15am, 23 Juni 2023 UTC. We apologise for any inconvenience.
09:45 21 Sep 202208:04 21 Sep 2022Scheduled maintenance on 21 September 2022AirAuctioneer was offline for scheduled maintenance for approximately 15 minutes from 9:45am, 21 September 2022 UTC. We apologise for any inconvenience.
19:37 15 Sep 202219:42 15 Sep 2022Degraded serviceThis incident has been resolved.
19:12 15 Sep 202219:27 15 Sep 2022Degraded serviceThis incident has been resolved.
18:39 15 Sep 202218:56 15 Sep 2022Degraded serviceThis incident has been resolved.
23:12 18 Juni 202200:03 19 Juni 2022Degraded serviceThis incident has been resolved.
08:21 18 Juni 202208:24 18 Juni 2022Degraded serviceThis incident has been resolved.
19:58 25 Mai 202203:02 26 Mai 2022Administrative functions unavailableWe are experiencing an infrastructure issue which is affecting certain administrative functions on our site, including automated email sending and auction processing. Our apologies for the inconvenience.
10:25 06 Mai 202213:07 06 Mai 2022Infrastructure outageOur hosting provider experienced an infrastructure failure which resulted in AirAuctioneer being slow or unavailable for extended periods on 6 May. We apologise for the inconvenience caused.
09:18 04 März 202209:24 04 März 2022AirAuctioneer will shortly be going offline for scheduled maintenance. This should take approximately five minutes. Thank you for your understanding!AirAuctioneer was offline for scheduled maintenance for approximately 1 minute from 9:18am, 4 März 2022 UTC. We apologise for any inconvenience caused.
11:00 31 Dez. 202111:12 31 Dez. 2021Scheduled maintenance on 31 December 2021AirAuctioneer was offline for scheduled maintenance for approximately 15 minutes from 11:00am, 31 Dezember 2021 UTC. We apologise for any inconvenience caused.
21:43 08 Dez. 202122:01 08 Dez. 2021Auction processing delayedThis incident has been resolved.
22:06 26 Nov. 202122:07 26 Nov. 2021Auction processing delayedThis incident has been resolved.
22:06 26 Nov. 202122:08 26 Nov. 2021Auction processing delayedThis incident has been resolved.
20:22 19 Nov. 202121:08 19 Nov. 2021Auction processing delayedThis incident has been resolved.
Timezone: UTC