There are currently no ongoing service status incidents.
Past incidents
| Incident started | Incident ended | Zusammenfassung | Einzelheiten |
|---|---|---|---|
| 14:00 30 Aug. 2025 | 07:08 31 Aug. 2025 | Site outage | One of our infrastructure providers experienced a major outage on 30 August, causing our site to be unavailable for an extended period. We are very sorry for the disruption and are working to identify the causes and build safeguards for the future. |
| 12:36 30 Aug. 2025 | 14:00 30 Aug. 2025 | Degraded service | Background processing has been temporarily disabled due to an infrastructure issue. You may experience slow responses, as long-running processes will take place during normal page generation. |
| 23:07 12 Mai 2025 | 23:21 12 Mai 2025 | Degraded service | Background processing has been temporarily disabled due to an infrastructure issue. You may experience slow responses, as long-running processes will take place during normal page generation. |
| 21:27 12 Mai 2025 | 23:07 12 Mai 2025 | Degraded service | Background processing has been temporarily disabled due to an infrastructure issue. You may experience slow responses, as long-running processes will take place during normal page generation. |
| 21:24 12 Mai 2025 | 07:19 13 Mai 2025 | A core infrastructure provider experienced a major outage today, affecting the availability of many sites across the world. We are very sorry for the inconvenience caused. | A core infrastructure provider experienced a major outage today, affecting the availability of many sites across the world. We are very sorry for the inconvenience caused. |
| 20:20 12 Mai 2025 | 21:27 12 Mai 2025 | Degraded service | Background processing has been temporarily disabled due to an infrastructure issue. You may experience slow responses, as long-running processes will take place during normal page generation. |
| 19:56 12 Mai 2025 | 20:19 12 Mai 2025 | Degraded service | Background processing has been temporarily disabled due to an infrastructure issue. You may experience slow responses, as long-running processes will take place during normal page generation. |
| 00:00 23 Nov. 2024 | 03:19 23 Nov. 2024 | Site outage 23 November 2024 | One of our infrastructure providers experienced a major outage today, causing our site to be unavailable between midnight and 01:20 UTC. We are very sorry for the disruption and are working to identify the causes and build safeguards for the future. |
| 00:33 23 Nov. 2024 | 01:25 23 Nov. 2024 | Degraded service | This incident has been resolved. |
| 09:15 18 Nov. 2024 | 09:11 18 Nov. 2024 | Scheduled maintenance on 18 November 2024 | AirAuctioneer was offline for maintenance for 3 minutes on 9:15am, 18 November 2024 UTC. |
| 21:10 03 Sep 2024 | 21:20 03 Sep 2024 | Outgoing email unavailable | Due to an issue with our service provider, *** OUTBID CONFIRMATIONS ARE NOT BEING SENT *** and neither are any other emails, e.g. account verification and password reset. We are working with SendGrid to resolve the issue as quickly as possible. |
| 21:11 08 Jan 2024 | 21:50 08 Jan 2024 | Infrastructure issue causing slow response times | One of our infrastructure service providers is experienced a technical issue today, resulting in very slow page loads for some requests. We sincerely apologise for the inconvenience. |
| 18:26 14 Sep 2023 | 20:12 14 Sep 2023 | Critical infrastructure failure | Our infrastructure service provider experienced a critical failure today resulting in significant downtime for our site. We will ensure that all steps are taken to prevent such a problem occurring again. We sincerely apologise for the inconvenience. |
| 09:37 17 Aug. 2023 | 17:08 17 Aug. 2023 | Degraded service | Background processing was temporarily disabled due to an infrastructure issue. You may have experienced slow responses, as long-running processes will have taken place during normal page generation. |
| 07:15 23 Juni 2023 | 07:18 23 Juni 2023 | Scheduled maintenance on 23 June 2023 | AirAuctioneer was offline for approximately 5 minutes from 7:15am, 23 Juni 2023 UTC. We apologise for any inconvenience. |
| 09:45 21 Sep 2022 | 08:04 21 Sep 2022 | Scheduled maintenance on 21 September 2022 | AirAuctioneer was offline for scheduled maintenance for approximately 15 minutes from 9:45am, 21 September 2022 UTC. We apologise for any inconvenience. |
| 19:37 15 Sep 2022 | 19:42 15 Sep 2022 | Degraded service | This incident has been resolved. |
| 19:12 15 Sep 2022 | 19:27 15 Sep 2022 | Degraded service | This incident has been resolved. |
| 18:39 15 Sep 2022 | 18:56 15 Sep 2022 | Degraded service | This incident has been resolved. |
| 23:12 18 Juni 2022 | 00:03 19 Juni 2022 | Degraded service | This incident has been resolved. |
Timezone: UTC